TERMS AND CONDITIONS FOR THE EXERCISE OF CLAIMS
(INSTRUCTIONS FOR EXERCISE THE RIGHT OF WITHDRAWAL)
You have the right to cancel this contract of sale and return the purchased goods without giving reasons, within 30 calendar days from the date of receiving of the product.
To exercise his right of withdrawal, you must provide the following information: your name, geographical address, telephone number and email address as well as his decision to withdraw from the contract with unequivocal statement (eg a letter sent by mail or e-mail ).
To meet the deadline for withdrawal is enough to send your message to the exercise of the right of withdrawal before the deadline for withdrawal, and to return the purchased goods.
We expect to send us back the purchased goods / commodities by courier to the address Sofia, jk “Obelia 2” bl. 204 vh.V, ap. 48 without undue delay and in any event no later than 14 days after the day on which you communicate your withdrawal from this contract. The deadline is met if we receive the goods back before the end of the 14-day period.
Cost of returning the goods are at your expense.
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (excluding additional costs associated with your selected method of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event no later than 14 days from the date on which inform us of your decision to withdraw from this Treaty.
“Drana” EOOD. reserves the right to postpone the recovery of payments to receipt of the goods back, or until you provide us with evidence that you have sent back the goods, depending on which of two events occurred earlier.
We will issue a refund to your specified bank account or system PayPal, which in any case will not involve any additional cost to you.
Please keep your cash receipt (payment document) if you paid for the goods in cash. It is your guarantee!
“Drana” EOOD. reserves the right to modify these terms, which will publish a notice on the website www.lures.drana.com.
All changes will apply to new contracts concluded after the day on which the changes take effect.